FAQs !

FREE QUOTE: Start by supplying a few details on the free quote section to get a bespoke, free price estimate immediately. Urgent Call Backs:Also leave your details on the urgent call back page and one of our customer specialists will respond straight away. Upload Steps:You can transmit files by uploading on the upload section. LIVE CHAT 24/7: We have a 24/7 chat live option that connects you directly to customer support agents.
Contact-Us You can equally hand over your details to us through the Contact Us page. Toll Free Hot-Lines: Our toll free hot-lines cater for clients across Australia, USA, and the UK: AUS : +61-1-8003-57380, USA : 1-800-230-7918 , UK : +44-80-8238-0078

Our platform provides a smooth, fuss-free experience. This way, you can easily access top-quality transcriptions to meet your demands. Clients pay us through convenient payment channels online like PayPal, Debit/Credit cards, Amex or MasterCard.

The exclusive offer given to non-profit making organizations is available for all English transcriptions with exceptionality. The organizations are expected to lodge the tax-exemption number (I.D) with files when transmitting.

1. Below are some of the non-profit making organizations benefiting from the offer:

• Legal Advocacy and Social Groups
• ✓ Animal Rights Organizations
• ✓ Land Conservation and Environment Charities
• ✓ General Emergency Relief Entities & Medical Assistance such as American Red Cross
• ✓ Refugee Organizations
• ✓ Education, Research and Cultural Preservation Organizations
• ✓ Research and Education
• ✓ Cancer Support and Research Foundations
• ✓ Firefighters and Police Support Groups

2. The workers at the top of the management heap in an organization..
3. The rate for the workers who are hierarchically on the management roll in NGOs is 10%.
4.. Students attached for externship/internship programs and independent contractors providing services to NGOs are not eligible for the offer.
5.To get additional information about the limited offer, don't hesitate to consult with our 24/7 Customer Desk via Live Chats or Toll Free Hotlines.
Note: Rates vary depending on the sound quality of audio and multiple speakers

We have lined up a network of topnotch transcribers who maintain sleepless shifts to cater for all your needs round the clock. They undergo a rigorous recruitment process meant to pinpoint outstanding expertise, professional ethics and responsibility and productivity. We subdivide bulk files to multiple professionals who work concurrently to meet deadlines, high-quality standards and wild accuracy. FREE quote.

Our customer care support does not sleep 24/7 incessantly to 31st December.

You will receive unbeatable value, super quality and class-apart transcriptions at wallet-friendly prices. We have a transparent and competitively pricing policy with a fixed pro rata rate Starting at $0.10/min. Our premium-level verbatim transcription with time stamping is charged $0.25/minute.

Yes, we have different discounts for every bulk order submitted-the larger the batch, the higher the cut rate. We are delighted for choosing us and proud to serve you with discounted prices. Our offer packages also include discounts for second order, friend referral and other negotiable deals.

To get your fair share of the lucrative global market, you can use transcripts to supplement audio-visual materials for a multilingual website. Unlike our rivals, our language catalog is never closed and accommodates every dialect spoken in the world. We have ready-to-go transcriptionists representing all major languages who attain high-level quality, accuracy and timely delivery. 24/7 customer support or connect with our online chat.

Multiple speakers feature many transcripts, for instance, interviews, conferences, and calls calling for individual identification. Well-versed with these transcriptions, our professional stable of transcribers has consigned millions of hours with multiple participants globally. Such tasks fall within our comfort zones.

Of course, we offer verbatim transcription in which content will be replicated literally without removing filler words, false starts and other irrelevant parts of speech. We don't edit out filler words, stutters, speech errors or other bits for authenticity and integrity. Our high-end verbatim transcription is available at only $0.25/minute.

Enjoy our seamless transcription services to get a tailored output. Simply transmit files by uploading on the website for contact information, disburse payment online and wait for excellent, error-less and 100% customized final product in your email. If you experience any challenges, hit our 24/7 customer support via toll free hotlines or live chat.

Our transcription services work with all digital formats like AVI, MP3, M4A, AIF, among others. With revolutionary technology, we can decode analogue and digital files or craft a customized format aligning to your business needs.

We have searched every corner of the universe to flank only the transcription industry top guns with solid credentials and experience. They specialize across various technical disciplines and sectors allowing us to hit the nail on the head. We are accustomed with the rigors of the legal, medical, eLearning, multimedia and other practice areas.

Never let deadlines constrain your productivity. Based on the qualitative and quantitative needs of your project, we can chip in with lightning-fast turnarounds for your project:

• ✓ File Length Timescale
• ✓ 0-to-1 Hour 24 Hours
• ✓ 2-to-3 Hours 2-to-3 Days
• ✓ +3 Hours 3-to-4 Days
• ✓ +4 Hours 4-to-5 Days
• ✓ 4 Hour + Contact our Customer Care

Files are transmitted to us once you upload on our encrypted server. Where there are technical hitches, you can use a Drop box account to send the link to [email protected].

Our hard-line approach to high level quality, accuracy and faultlessness of the final product is entrenched by a multi-phased quality monitoring system swarming with senior transcribers. Finally, proofreaders and editors brush up the final copy and put in a deliverable state for onward transmission to the client.

We prioritize customer privacy and files safety in our business guidelines. Our servers integrate up-to-the-minute encryption software and the workforce covenants to a stringent non-disclosure contract.